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Raccoonix

Services

Three pillars. One senior practitioner. Scoped to the outcome.

From a two‑week assessment to a multi‑month transformation. We pick the lightest fit for your context — and tell you honestly if the work is better handled by another partner.

01 · Practice

AI Advisory

Practical AI, with the guardrails to deploy it safely.

Vendor‑neutral across the major LLMs. We translate AI hype into shipped capability — strategy, governance and engineering — so the business gets leverage without the policy debt.

What we deliver

  • AI strategy & use‑case discovery
  • AI policies, acceptable‑use & safe‑prompting guidelines
  • Guardrails: PII redaction, content filters, output validation
  • Multi‑LLM enablement — OpenAI, Microsoft Copilot, Anthropic, Gemini
  • Microsoft 365 Copilot rollout & adoption
  • Private RAG & assistants on Azure OpenAI
  • Agentic workflows & process automation
  • AI governance & risk — ISO 42001, NIST AI RMF, EU AI Act

Outcomes you can defend

  • Defensible AI policy aligned to ISO 42001 and the EU AI Act
  • A prioritised, costed roadmap of AI use cases — not a deck of slogans
  • Production assistants with measurable, audited outcomes
Raccoon analyst writing notes in front of cloud and AI dashboards

02 · Practice

Cyber Security

Board‑level strategy through to incident response.

End‑to‑end cyber capability led by an ISACA‑certified practitioner. We align programs to the standards your auditors and your board both recognise — and we leave the team stronger than we found it.

What we deliver

  • Cyber strategy, GRC & board reporting
  • ISO 27001 certification readiness
  • NIST CSF & CIS Controls implementation
  • ACSC Essential 8 maturity uplift
  • Incident response & tabletop exercises
  • Identity, access & Zero Trust (Entra ID)
  • Cloud & data security (Defender, Purview)
  • Vendor & third‑party risk
  • vCISO & executive advisory

Outcomes you can defend

  • A risk‑first roadmap the board can defend
  • ISO 27001 readiness and Essential 8 maturity uplift on a tracked plan
  • Detection, response and recovery playbooks the team has actually rehearsed
Raccoon in tactical gear inside a red-lit cyber operations centre

Sub‑practice of Cyber Security

OT Cyber Security

Operational Technology security for industrial environments — bridging IT and OT teams without halting production.

Plant‑safe assessment, IT/OT segmentation and detection for critical infrastructure, BMS and connected‑facility estates. Aligned to IEC 62443, NIST SP 800‑82, AESCSF and the SOCI Act CIRMP obligations.

What we deliver

  • OT asset discovery & inventory (ICS, PLCs, RTUs)
  • IT/OT segmentation & Purdue model design
  • IEC 62443 alignment & SL‑T targets
  • NIST SP 800‑82 & AESCSF maturity
  • SOCI Act CIRMP & critical infrastructure uplift
  • OT threat detection & monitoring
  • Industrial incident response & plant‑safe tabletops
  • Secure remote access for vendors & engineers
  • BMS, HVAC & connected‑facility security

03 · Practice

Cloud

Architecture, security and cost — done as one job.

Multi‑cloud architecture with an Azure‑first bias. Landing zones that pass an audit. Migrations that don’t silently grow your bill. FinOps and security baked in from day one, not bolted on after go‑live.

What we deliver

  • Cloud architecture (Azure & AWS) and landing‑zone design
  • Migration planning, cutovers and post‑migration uplift
  • Cloud security & identity (Defender, Sentinel, Entra)
  • Cost optimisation & FinOps practices
  • Microsoft Cloud Adoption Framework alignment
  • Resilience, DR & business continuity (ISO 22301)
  • Data platform foundations (Fabric, Purview)
  • Networking, hybrid connectivity & secure remote access

Outcomes you can defend

  • Landing zones that meet ISO 27001 control objectives out of the box
  • A migration plan with named owners, dates and a defined rollback
  • A cost line that trends down as architecture trends up
Raccoon engineer in front of cloud architecture diagrams and AWS icons

04 · Practice

Training

Capability uplift that holds up after we leave.

A mix of VET‑aligned content, higher‑education depth and in‑company programs. Industry‑driven bootcamps delivered through the Raccoonix platform — career tracks from Starter Technician through to Lead Manager. Built by a Cert IV TAE assessor and former university professor.

What we deliver

  • VET training, content development & RTO assessing (Cert IV TAE40116)
  • Industry‑driven bootcamps via Raccoonix — career tracks from Starter Technician → Lead Manager
  • Higher‑education curriculum design & teaching (former university professor)
  • In‑company programs — fit to your stack, your stage, your team
  • Certification coaching: CISM · CISA · Azure · CCNP
  • Board, executive & engineering masterclasses
  • Cloud, cyber, GRC, networking and AI bootcamps
  • Capability uplift aligned to ISO 27001, NIST CSF and the ACSC Essential 8

Outcomes you can defend

  • A measurable lift in your team — assessments that hold up under audit
  • VET‑aligned content you can ship through your own RTO, or ours
  • Bootcamp graduates who land in production work, not slideware
Stylised raccoon trainer in front of glowing learning dashboards

How we work

A pragmatic, four‑step engagement.

The same shape every time — adapted to the maturity of your team and the urgency of the work.

  1. 01

    Discover

    Workshops with your stakeholders to map the risks, gaps and outcomes that actually matter. No bloated discovery — just the questions that change the plan.

  2. 02

    Design

    Architectures and roadmaps grounded in proven patterns — Azure CAF, ISO 27001, NIST CSF, CIS Controls, Essential 8 and ITIL — picked light, not bolted on.

  3. 03

    Deliver

    Hands‑on implementation with your team. We build with them, document for the long term, and stay accountable to the dates we put on the plan.

  4. 04

    Sustain

    Lightweight assurance and uplift cycles so the program keeps maturing after we step back. No manufactured dependency.

Ready to take your AI, cyber and cloud to the next level?

Whether you need a sharper cyber posture, a cleaner cloud architecture or a partner to lead a transformation, we’d love to hear from you.